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Bums on Seats

The training world has had a bit of an upheaval in the recent times. The sales people have taken over training so priorities have changed. First to go was identifying the level of a delegate and placing them in an appropriate level course of their subject. Followed by deliberately mixing abilities to increase numbers and the third was the killer. Bums on seats was a phrase that sent shivers down the trainers back. All for maximising profit and of course bonuses with it. The buyers on the other hand have not fared that well either. Having no understanding of training, they try to cram into a training session as much as possible. They feel by adding more topics somehow they are getting better value from the course. No consideration paid to the level of the delegate and how much they can learn in a given day’s learning. Another trick they love is extending the duration of the day to 10 hours thinking they are getting more for their money.
These are all hapless acts that not only will not achieve their desired affect but actually will reduce the actual amount of knowledge the delegates can retain.  So when you book on a course next, just ask what principles are they using to book people on the course you are about to book.

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March 2018