The training world has had a bit of an upheaval in the recent times. The sales people have taken over training so priorities have changed. First to go was identifying the level of a delegate and placing them in an appropriate level course of their subject. Followed by deliberately mixing abilities to increase numbers and the third was the killer. Bums on seats was a phrase that sent shivers down the trainers back. All for maximising profit and of course bonuses with it. The buyers on the other hand have not fared that well either. Having no understanding of training, they try to cram into a training session as much as possible. They feel by adding more topics somehow they are getting better value from the course. No consideration paid to the level of the delegate and how much they can learn in a given day’s learning. Another trick they love is extending the duration of the day to 10 hours thinking they are getting more for their money.
These are all hapless acts that not only will not achieve their desired affect but actually will reduce the actual amount of knowledge the delegates can retain. So when you book on a course next, just ask what principles are they using to book people on the course you are about to book.
I am passionate about project management and training. I have spent the last fourty years of my working life in project management. First half in project management in drainage industry and the second half in the IT and project management training working for multinational companies and government departments.
Most people are not trained and manage their work under a great deal of stress working all hours burning candles at both ends at the expense of their family life. Whereas if trained not only would they be able work without stress but they would actually work more efficiently and produce far more for their employer.
After being given his redundancy notice one of my delegates was offered MS Project and MS Access courses as a leaving present which he accepted. On completing half his project course he phoned his line manager and said “If you had sent me onto this course when I joined you instead of when I am leaving you, I could have done 10 times more work for you”.
And of course the oldest excuse is “well we train them and they leave us”. Do not worry about people you train and leave you, worry about the people you don’t train and stay with.
Training your staff is not an option.